Privacy Policy

The data you provide when you contact us directly or through the web forms will be included in a file owned by CLÍNICA RINOLÒGICA – owned by Mrs. Maria Colomé Calafí, with NIF 40962718V.

Next, we go on to detail the concepts.

Data registered on the web for a first contact

The website collects data from users who request it through the online visit request form.

The information that is collected is used exclusively to contact the requesting person, send them the necessary information to make the first consultation, and offer them access to the online Patient Area.

By including their data in the online visit request form, and accepting the privacy policy, the user grants unequivocal consent to the provider, declaring that they have been informed of the conditions on protection of personal data, accepting and consenting to the automated processing. of these, to proceed to the processing of the data provided for the aforementioned purpose. Failure to provide the requested personal data or not accepting this data protection policy means that it is impossible to register or receive information about the provider’s services.

The provider informs that he will not transfer personal data to third parties, except by legal obligation. Given the case, it would be previously informed requesting the express consent for the transfer. The entity of the database, hosting, as well as those who intervene in any phase of the treatment and / or the entities to whom it has been communicated, are obliged to observe professional secrecy and to adopt the levels of protection and measures necessary technical and organizational techniques at your fingertips to guarantee the security of personal data. As those in charge of the treatment, the provider has contracted the following service providers, who have committed to compliance with the regulatory provisions of application in terms of data protection, at the time of their contracting:

Mailchimp (The Rocket Science Group LLC d / b / a MailChimp) with address at 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA, provides services for marketing campaigns. You can check the privacy policy here:

Mailchimp complies with the principles derived from the Privacy Shield:

1 & 1 Internet España S.L.U., with CIF B-85049435, and registered office at Avenida de la Vega, 1 Edificio Veganova 3 Planta 5 Puerta C de Alcobendas, CP 28108, Madrid, which provides web hosting services (hosting).
Maria Colomé Calafi, with NIF 40962718V, and registered office at Conde de Salvatierra, 5, Office 609 08006 Barcelona, ​​which assumes technical, organizational and security measures that guarantee the confidentiality and integrity of the information collected at CLÍNICA RINOLÒGICA MARIA COLOMÉ in accordance with current regulations.

The provider guarantees the registered user that they can exercise at any time the right to access, rectify, cancel, oppose, limit, delete and request the portability of their personal data supplied to CLÍNICA RINOLÒGICA MARIA COLOMÉ, by written communication addressed to Comte de Salvatierra, 5, Office 609 08006 Barcelona or by sending an email to The user also has the right to withdraw their consent at any time, and to file a claim with the control authority if they consider that their rights in relation to data protection may have been violated before the Spanish Data Protection Agency (AEPD), in calle Jorge Juan, 6, 28001-Madrid or through the electronic headquarters of the AEPD:

The data provided by the user will be kept as long as there is a mutual interest to maintain the purpose and during the period for which responsibilities for the services provided may be derived. When it is no longer necessary for this purpose, it will be deleted with the appropriate security measures to guarantee the pseudonymisation of the data or its total destruction. The provider reserves the right to modify this policy to adapt it to new legislation and jurisprudence.

The user can contact the provider for any questions through the email:

Patient data for the online or face-to-face visit

Once the medical appointment has been agreed, the patient will have to fill out and sign the Information and Consent Document — in person, at the consultation and online, within the Patient Area — before making the visit. This document includes the use of the data, the consent of the communications by different means, as well as the use of the image for different purposes, which are specified there.

By signing it, you give your consent for your personal data to be processed by Dr. Maria Colomé Calafí in order to provide you with the requested health services, as well as for the necessary administrative procedures of the care process with the legal basis of consent and the article 9 of the RGPD as it is necessary for the medical diagnosis or provision of health care by a professional subject to the obligation of professional secrecy.

Your data may be communicated only in the cases that are necessary to the insurance companies, the Catalan Health Service, or other paying entities where appropriate, in order to carry out diagnostic tests and / or surgical interventions that are necessary. carry out throughout the care process, and for the payment by these of the expenses and fees of health care and to send, when necessary, the care reports related to the insured coverage.

Health data will be kept for 15 years from your discharge from the last healthcare process by virtue of Law 16/2010, of June 3, amending Law 21/2000, of December 29, on the rights of information concerning to the health and autonomy of the patient, and the clinical documentation and, in any case, during the term that the legislation establishes at all times.

Information updated to March 18, 2021