The first contact, the voice that serves the phone, the person who finds the most convenient time to visit, who solves the complexity of managing incidents at our Rhinology Clinic with diligence and good humor is the key to making everything work as should work.
Reception and Administration
Montse Gros Fernández
“As the first contact with the clinic I try to be personal and pleasant to the patient, making sure at all times that they be well informed of all the procedures to be followed. I like to convey safety and wellbeing to the patient.”